Returns & Exchanges
At Luxe Cosmetics, we want you to be completely satisfied with your beauty purchase. If you are not entirely happy, we offer a 30-day return policy for items in their original, unopened packaging.
1
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return.
2
Prepare Your Package
Securely pack the unused products in their original boxes to ensure they are protected during transit.
3
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our quality team inspects the items, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing